Frequently Asked Questions

Everything you need to know about your TUBBZ experience.

How long does shipping take?

Domestic orders typically arrive within 3-5 business days, while international shipping can take 7-14 business days depending on your location.

What is your return policy?

We offer a 30-day return policy for all unworn and unwashed items with original tags attached. Simply visit our returns portal to start the process.

How do I know which size to choose?

Each product page features a detailed size guide with specific measurements. We recommend comparing these to a similar garment you already own for the perfect fit.

What payment methods do you accept?

We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and interest-free installment options like Klarna and Afterpay.

Are your materials sustainably sourced?

At TUBBZ, we prioritize ethical manufacturing. 80% of our current collection is made from organic cotton or recycled polyester to minimize our environmental footprint.

Can I track my order in real-time?

Yes! Once your order ships, you will receive an email confirmation containing a tracking number and a link to monitor your package's journey.